It has happened many times before. I spend ages psyching myself to purchase an unjustifiable, expensive item, and having finally decided to go for it, I optimistically visit the retailer expecting them to be grateful for my decision to part with my mountain of cash to their advantage, and for me to have pleasure and good service in realising the real item, as opposed to its virtual manifestation nurtured and agonised over during the lead up to this event.
Yesterday, with daughter (High Horse) and granddaughter Katie and HH's friend Zoe, we made the one and a half hour trip to Trafford Park in Manchester, ostensibly to treat Katie for her fourth birthday by visiting Legoland and Sea Life.
But, I had an additional mission planned to the Apple store: the purchase of a new iPhone 64gb 6s Plus (see what I mean by "unjustifiable" and "expensive").
Legoland went well. I then suffered watching the others tuck into what looked like good grub at Wagamama whilst I settled for green tea, (I am following the Fast Diet involving two days per week with only 600 calories - I have lost over 10lbs in the last three weeks). So, when it was time for my own highlight at the Apple store I was already flagging a little, but buoyed by anticipation.
We were greeted by a surly assistant who promptly told me they didn’t have my specified phone in stock. He said that they receive daily supplies and they may have the item tomorrow. Well, there is no way I could have faced another round trip the next day.
On-line with Apple a direct purchase stated 1 to 2 weeks delivery. If they can deliver daily to the Trafford Centre why can’t they give a one day delivery to genuine customers who have committed themselves to the purchase and therefore more deserving of good service than theoretical unidentified customers who just wander into the store?
After that I endured some trailing-on-behind round a couple of female clothing shops, and then we were off to Sea Life which was a little disappointing.
Despite my own let down it was sheer pleasure watching Katie at full tilt all day - she enjoyed every single moment. That was all hugely worthwhile.
Back home I had no alternative but to place my Apple order on-line, but with little pleasure feeling disillusioned at what should have been a pleasurable experience being turned into yet another retail frustration. I do favour Apple products but I have never been starry-eyed about the brand - they are as susceptible to poor service as most others.
Katie's first solo driving experience |
Karaoke - the song was Nine to Five, but K was doing her own thing |
K masters chop-sticks for the first time (she's"very advanced") |