Sunday 16th June 2024
A few days after the recent eightieth remembrance of D Day.
Sunday 16th June 2024
A few days after the recent eightieth remembrance of D Day.
Thursday 6th June 2024
Amongst my health problems which have been mentioned here, and my son waiting for a bariatric operation for more than three years I have had an ongoing problem with British Gas for more than a year.
I thought it seemed a good idea to make this matter as public as possible as I have now got to a point of impasse and I will be referring this to the Ombudsman on Sunday when my daughter will provide support on the basis that two heads are better than one and to ensure we submit to the best advantage. My submission will include copies of many emails and notes of telephone conversations.
I give below a copy of the summary for the ombudsman and I hope this post will help to publicise the appalling service being given by British Gas.
Dear Ombudsman,
I have had a year’s problem with British Gas covering numerous issues forming a composite complaint that is ongoing.
The last time I paid BG, via their inconvenient quarterly billing policy was for £471.00 in December 2023. The problems became much more serious when I received the next bill in March 2024 for £2230.08. The electricity component bore no relation to my average usage, you will see why in the correspondence below.
Communication with BG has been painfully difficult: long response times, failure to address all points raised, unintelligible foreign accents with call centre persons with no authority (even to pass to someone more senior,) long periods on hold, calls dropping out with no return call and more.
I have now reached an impasse after I received their latest letter.
Their position is intransigent.
They failed to cover all the points I raised
The letter was written in poor English making certain points unclear.
The tone was unpleasant and verging on threatening.
I am 84 years old. Last January I had a pulmonary embolism and am taking blood thinners permanently. Since January I have had a detached retina operation. My mental health has deteriorated to cause my daughter concern and she is now helping me with this problem. I have been stressed for a year about all this to the point of breaking down privately, and also on one occasion much to my embarrassment in front my closest husband and wife friends. I have repeatedly informed BG of the effect on my health. All tis has occupied vast amounts of my time which at my age is more valuable than for somebody younger. I feel that I am getting to a point where the effect on my health is going to become much more serious.
I could go on but I will wait to hear what you have to say and take it from there.
Conrad Robinson
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I found The Sands Car park on the Internet, but, as is my wont, I worried that it may be full when I arrived. Such trivialities seem to assume larger proportions as one ages. In times past I probably wouldn't have even booked the taxi until I got there. So I arrived about 08:15 having booked Radio Taxis again for 09:00.
From: This web site:
The attributes of Saint Kentigern, more popularly known by his pet name Mungo, are remembered in a nonsense rhyme taught to Glasgow school children about the city’s
Coat of Arms:This is the bird that never flew
This is the tree that never grew
This is the bell that never rang
This is the fish that never swam
The Bird commemorates the pet robin owned by St Serf, which was accidentally killed by monks who blamed it on Kentigern. Kentigern took the bird in his hands and prayed over it, restoring it to life again.
The Tree is the symbol of another incident in Kentigern’s childhood. Left in charge of the holy fire in St Serf’s monastery, he fell asleep and the fire went out. However, he broke off some frozen branches from a hazel tree and miraculously rekindled the fire.
The Bell may have been given to Kentigern by the Pope. The original bell, which was tolled at funerals, no longer exists and was replaced by the magistrates of Glasgow in 1641. The bell of 1641 is preserved in the People’s Palace.
The Fish was one caught by Kentigern in the Clyde. When it was slit open, a Ring belonging to the Queen of Cadzow was miraculously found inside it. The Queen was suspected of intrigue by her husband, as she had parted with his ring. She implored Kentigern for help, and he found and restored the ring to her in this way.
I passed under he Waverley Viaduct which carried the now disused railway from Edinburgh to Carlisle. There was a campaign to open it as a footpath some years ago but I can't find any recent information. I guess it has suffered from the many financial cuts of recent years unless anybody can tell me differently. My photo with the large pylons behind is a stark reminder of man's impact on our countryside.
Jut before the public road running into Carlisle I was back to nature again watching about thirty rooks having a bathing party on the edge of the river, and then many of them roosting high up above in trees, black intrusions against the green, and making plenty of noise.
A short stretch of road walking in the suburbs of Carlisle followed before branching off on a tarmac suburban footpath through a municipal park and then skirting the impressive Carlisle Cricket Club ground. At the far end a massive archaeological dig is underway and I chatted to one of the volunteers. It seems that at first they had found a modest Roman bath house, but it became ever larger. Now they believe it to be a large kind of country house where the great and the good would have assembled as the needs of the close by Hadrian's Wall were attended to. It sounded to me like shades of Cliveden and the Profumo Affair.
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Arriving back at the river from Cargo |
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Tough going through long grass for a couple of fields before getting back to comfortable riverside walking |
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Is somebody walking the Eden Way and dropping mysterious brightly coloured balls every so often? |
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St. Kentigern church across the river where Hadrian's wall path runs. |
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Bridge over A689 |
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Waverley railway bridge, disused. Man's "mastery" of the environment |
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Rooks bathing party |
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Who are these peole? |
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Rooks a roosting |
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Unusual architecture. Notice the trees shape in sympathy with the roof lines. |
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The old and the new. Carlisle Castle and the main line railway |
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Rickerby Park |
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Carlisle cricket ground. The archaeology site is beyond the tree at right of photo |
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Supposed Roman house of pleasure? |
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The start of my next section beyond the A7 bridge |
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Don't bother to try and read if you don't want. It just amused me imagining the arguments and politics that went on about whose names would be included and whose not |
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Pink = previous section. Green for today. Blue for Eden Way |
Lives of great men will remind us
We can make our lives sublime
And,departing, leave behind us
Footprints on the sands of time.
Footprints, that perhaps another,
Sailing o’er life’s solemn main,
A forlorn and shipwrecked brother,
Seeing, shall take heart again.
Longfellow
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I saw a jolly hunter
With a jolly gun
Walking in the country
In the jolly sun.
In the jolly meadow
Sat a jolly hare.
Saw the jolly hunter.
Took jolly care.
Hunter jolly eager-
Sight of jolly prey.
Forgot gun pointing
Wrong jolly way.
Jolly hunter jolly head
Over heels gone.
Jolly old safety catch
Not jolly on.
Bang went the jolly gun.
Hunter jolly dead.
Jolly hare got clean away.
Jolly good, I said.
Charles Causey - (24 August 1917 – 4 November 2003) was a Cornish poet, schoolmaster and writer. His work is noted for its simplicity and directness and for its associations with folklore, especially when linked to his native Cornwall.
EIGHT BOOKS are available; Each one has a day to day journal and many colour photos.
Conrad Walks Land’s End to John o’Groats (77 days - 106 pages)
Hardback £30.00
PDF download £10.00
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Conrad Walks The Broads to The Lakes (28 days - 92 pages)
Hardback £21.97
PDF download £7.28
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Conrad Walks The GR10 Pyrenean traverse, Atlantic to Mediterranean - (52 days - 107 pages)
Hardback £23.71
PDF download £7
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Conrad Walks The GR5 - Lake Geneva to Mediterranean - (35 days - 113 pages)
Hardback £28.00
PDF download £4.00
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Conrad Walks The French Gorges - (35 days through Provence, the Ardeche, and the Cevennes - 99 pages)
Hardback £27
PDF download £4
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Conrad Walks Wales - (58 days round the whole Welsh border - 237 pages)
Hardback £36.29
PDF download £5.00
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Conrad Walks Coast, River and Canals - (SE Coast, Severn Way, and various canals - 157 pages)
Hardback - £35.15
PDF download - details to follow
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NEW! Conrad Walks Summer 2014 - Viking Way, Marilyns: Lleyn peninsula, Northumberland and Scottish Borders.
SW Coast Path, Two Moors Way (234 pages)
Hardback £49.89
PDF download - details to follow - SHOULD BE ON LULU LIST SHORTLY
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To purchase:
Visit: http://www.lulu.com/shop/ and search "Conrad Robinson"
Lulu have more recently stopped the pdf option. If you want one that is not listed contact me by email and I can send one to you.
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Queries - email- conrob@me.com
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